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Senior Product Manager

Zola

Zola

Product
New York, NY, USA
Posted on Saturday, April 20, 2024

We’re looking for a talented and passionate Senior Product Manager to help drive multiple businesses across Zola. In this role, you will be highly focused on many elements of Zola’s business, from our two-sided Vendor Marketplace to our Wedding Registry and shopping experience to developing new business opportunities. You will play a key role in defining our product roadmaps, providing a clear vision for where our product needs to go and developing the plan for how to get it there. We’re looking for someone who can both sweat the details and tie them back to the big picture. The successful candidate should be equally comfortable talking tech with developers, talking brand positioning with marketing, and talking strategy with executive leadership.

The Senior Product Manager will execute on the vision of the business, anticipate and make trade-offs, deliver an amazing customer experience, and prioritize everything there is to do - all while keeping the business and customer needs top of mind. You’re a problem solver and have a proven ability to work collaboratively with cross-functional teams and manage multiple projects at the same time. You’ll bring new, innovative ideas to the table, and make a strong case for how and when to prioritize them. You’ll dive into data to find the most impactful projects to work on and you’ll love working with kind, smart colleagues who share a commitment to putting the customer first!

This full-time role will be hybrid at our office in NYC.

RESPONSIBILITIES

  • Own product initiatives related to our businesses
  • Prioritize key features that focus on growth and engagement
  • Drive feature development from ideation through launch, and beyond
  • Build alignment with key stakeholders of all levels through strong communication
  • Analyze and report on performance of features and AB Tests
  • Deeply understand the customer and think creatively about how to serve them better
  • Conduct user testing to better understand how customers interact with the current product and future ideas
  • Dissect customer frustrations with wedding planning and identify ways to turn frustration into delight
  • Partner with Marketing, Product Design and Engineering to continuously improve customer acquisition and retention
  • Partner cross functionally to deliver projects on time
  • Continuously evaluate competitors and wedding trends

QUALIFICATIONS

  • 3-5 years of product management experience in a fast-paced consumer focused environment.
  • Demonstrated ability to prioritize and manage competing tasks in a fast-paced environment
  • Exceptional technical, business and customer experience judgment
  • Creative, scrappy, and customer-obsessed
  • Superior written and verbal communication skills; able to present effectively to executives as well as to peers
  • Excellent quantitative skills
  • Deep empathy for the customer and a love of problem solving for them
  • Ability to build business relationships across functional teams
  • Ability to thrive in ambiguity and turn an idea into a feature
  • Passionate about the wedding space
  • BA/BS required. A degree in Computer Science, Engineering or Business is preferred

The salary range for this position is $135,000 - $145,000.

About Zola

We're Zola, the wedding company that will do anything for love. We're reinventing the wedding planning and registry experience to make the happiest moment in our couples’ lives even happier. From engagement to wedding and decorating your first home, Zola is there, combining compassionate customer service with modern tools and technology… all in the service of love.

We built our entire platform from the ground-up in 2013, and quickly became the fastest-growing wedding company in the country. Our team has deep experience creating award-winning online and mobile products that are helpful, intuitive, and simply magical. We’re proud to have investor partners including Female Founders Fund, Comcast Ventures, Goldman Sachs, Canvas Ventures, Thrive Capital and Lightspeed Venture Partners, among others.

We are passionate about supporting all forms of love, and we’re proud of our thriving community of over 1 million couples. We strive to hire a team that is as beautifully diverse as the couples getting married today, and we encourage individuals from every race, gender identity, age, sexual orientation, ethnicity, marital status, religion and perspective to apply. Zola will always be a place where every employee, couple, wedding guest, wedding vendor, and partner will be respected and accepted and valued.

Our headquarters are in NYC, and we have an office in Montreal. Come work with us!