Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.

Our client is seeking a contract UX Researcher to support product and experience research across their family of products. In this temporary assignment, you will partner with cross-functional stakeholders to help identify user needs, evaluate concepts and experiences, and translate insights into clear, actionable recommendations. This is a temporary role and is not a full-time employment opportunity.

Responsibilities

• Plan and execute end-to-end UX research using appropriate qualitative and/or quantitative methods (e.g., interviews, usability testing, diary studies, surveys, concept testing).
• Develop research plans, discussion guides, and study materials aligned to project goals.
• Conduct analysis and synthesize findings into insights, frameworks, and recommendations.
• Must be very comfortable with utilizing AI tools in each phase of the research workflow.
• Present research findings to stakeholders in clear, concise deliverables (readouts, reports, and/or workshops).
• Collaborate with cross-functional partners (e.g., Product, Design, Content, Data Science) to inform product direction and improve user experience.
• Support rapid research cycles to inform iterative product development.
  
  

Must Haves

• Strong quantitative research skills — designing, fielding, and analyzing large/complex surveys.
• Core UX research craft: method selection, translating findings into actionable product/design recommendations.
• Strong stakeholder influence — ability to build relationships with and present to leadership in a horizontal, collaborative org.
  
  

Nice to Haves

• Strong sense of curiosity; receptive to feedback; comfortable with ambiguity.
• Vendor/supplier management, including giving performance feedback.
• Mixed-method and qual depth; tracker build experience; consumer/messaging (WhatsApp) domain.
• AI native.
  
  

Education/Experience

• 10+ years experience or 5+ years of experience conducting UX research or human-centered research (industry, consulting, or equivalent)
• Bachelor’s degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field (or equivalent practical experience).
  
  

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

• Health Benefits: Medical, Dental, Vision, 401k, FSA.
• Accrued PTO: Up to 15 days per 12 months on assignment
  
  

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.