Key Responsibilities

• Serve as the No.1 owner of Korea local logistics, overseeing local procurement/sourcing and daily operations. Accountable for fulfillment timeliness, cost, and customer experience across customs, delivery, and warehousing for both cross-border and local flows, with strong capability in handling exceptions and incidents.
• Own the post-arrival customs and logistics capabilities for cross-border business, covering import clearance, last-mile delivery, reverse pickup, and warehouse & distribution. Own import clearance and local warehouse/fulfillment capabilities for local business. Build and reserve logistics capacity in line with incoming order demand, and continuously improve the efficiency of both forward delivery and reverse returns.
• Maintain a deep understanding of Korean logistics service providers and the local market; continuously improve delivery timeliness and customer experience while driving down cost.
• Hold in-depth knowledge of Korea's import customs, warehousing, and delivery markets; stay highly sensitive to policy and regulatory changes and continuously track local logistics capabilities. Work with Compliance and Legal to enforce local regulatory requirements and proactively identify business-related risks.
• Develop a solid understanding of how Korean domestic e-commerce players and cross-border e-commerce companies operate in Korea — their development, strategies, and resources. Research and learn quickly, and partner with HQ teams to design and execute logistics solutions.
• Own logistics readiness during peak season, major sales campaigns, and business expansion phases; work with HQ on capacity planning and contingency plans. Lead the resolution of critical exceptions such as customs delays, delivery backlogs, and outbound delays, coordinating internal and external resources to close the loop effectively.
  
  

1、韩国本地物流一号位，统筹韩国本地招采及日常运营，对跨境和本地物流的关务，配送及仓配运营的履约时效、成本及消费者体验负责，有非常强的异常处理能力；

2、跨境业务覆盖包裹落地后的关配物流能力，覆盖进口清关、末端配送、逆向揽收+仓储配送等环节；本地业务覆盖进口清关、本地仓配履约能力；基于来单需求储备物流能力，持续提升正向配送、逆向退货效率；

3、 对韩国物流服务商和市场情况有非常好的了解和认知，持续提升时效和体验，降低成本；

4、深入了解韩国进口清关、仓储、配送物流市场，对政策法规保持敏感度，持续跟踪本地流能力；协同合规、法务团队落实当地监管要求，有效识别业务相关风险；

5、对韩国本土电商和跨境电商在韩国本地的发展、策略、资源有一定的了解，能深入研究和学习，协同总部团队制定物流方案并推进落地；

6、统筹旺季大促、业务扩张阶段的物流保障，协同总部团队做好资源储备、及应急预案；能牵头有效解决清关延误、配送积压、出库延误等关键异常，协调内外部资源推动问题闭环。

Job Requirements

• Based in Seoul. Korean nationals, or Chinese nationals holding a Korean permanent residency (F-5) visa, are preferred. Business-level Korean proficiency is a plus. Familiarity with Korean customs policy and the ability to engage and collaborate directly with customs authorities is a plus.
• 5+ years of e-commerce logistics experience. Prior exposure to cross-border logistics, local customs clearance, warehousing, last-mile delivery, or fulfillment operations is preferred.
• Deep understanding of Korea's local customs brokerage, courier, and warehousing markets; familiar with logistics service provider networks, operating models, and cost structures. Candidates with a proven ability to expand into new markets quickly and build local partner networks will be prioritized.
• Strong data analytics and business acumen, with hands-on problem-solving capability in real logistics operations. Able to prioritize and coordinate resources effectively in complex business contexts and deliver results in a fast-changing environment.
• Strong cross-cultural communication and vendor management skills. Familiar with local logistics-related laws, regulations, and partnership requirements, with solid risk awareness. Able to identify operational and compliance risks and work with functional teams and local partners to resolve them properly.
  
  

1、Base首尔，韩国籍或中国籍有韩国绿卡优先；韩语熟练、具备商务沟通能力优先；熟悉海关政策及能与海关对话及合作优先；

2、具备5年以上电商物流经验，有跨境物流、本地清关、仓储、配送和仓配运营经验者优先；

3、深入了解韩国本地清关、快递、仓储市场，熟悉物流服务商网络、运营模式及成本结构；具备快速拓展新市场、搭建当地合作伙伴网络能力者优先；

4、具备出色的数据分析、经营意识，和解决实际物流问题的能力，在复杂业务中有较强的优先级判断、和资源协调能力，能够在多变的业务环境中拿到结果；

5、具备较强的跨文化沟通、物流服务商管理能力；熟悉当地物流相关法律法规及合作要求，具备风险意识；能够识别运营问题及合规风险，并联动专业团队和当地合作伙伴妥善处理；