Job Description

Facilities Leadership & Operational Continuity

● Manage, mentor, and develop a team of 2 administrative staffs, ensuring clear delegation of daily operational tasks, equitable workload distribution, and continuous professional growth.

● Conduct regular performance reviews and foster a high-performance, collaborative team culture.

● Direct all daily operations for the Singapore workspace, guaranteeing a secure, compliant, and highly efficient environment with zero unplanned facility downtime.

● Oversee comprehensive facilities management, including preventative maintenance programs, emergency response protocols, and root-cause analysis for operational issues.

● Manage outsourced service providers and internal facilities staff, ensuring equitable treatment, continuous coaching, and strict adherence to service-level agreements (SLAs).

● Ensure full regulatory compliance, overseeing property insurance policies, building codes, health and safety standards, and the timely filing of corporate and tax documentation with relevant authorities.

● Maintain rigorous asset tracking systems and implement standardized operational ticketing and data retention processes

Real Estate Strategy & Capital Projects

● Formulate and execute long-term office space planning strategies aligned with headcount forecasting, business growth trajectories, and lease lifecycle management.

● Lead end-to-end renovation and expansion projects: define scope through advanced data collection (surveys, spatial audits, utilization metrics), establish budgets, and manage schedules.

● Direct cross-functional teams of architects, design professionals, and construction contractors to ensure capital projects are delivered on time, within budget, and to exact quality specifications.

● Conduct market research on industry-leading space planning methodologies to optimize layouts for collaboration, efficiency, and cost-effectiveness.

Financial & Budget Management

● Assume full P&L responsibility for the Singapore office’s administrative budget, driving maximum ROI on all expenditures.

● Develop, track, and report on both OPEX (utilities, maintenance, supplies) and CAPEX (capital improvements) budgets in close partnership with the Finance department.

● Execute strategic cost analyses to identify efficiencies, utilizing historical spending patterns and growth factors to develop accurate financial forecasts.

● Manage cross-Business Unit (BU) chargeback principles, accrual records, and prompt invoice processing to ensure financial accuracy.

Strategic Procurement & Vendor Governance

● Enforce robust procurement procedures for office inventory, property, and equipment, ensuring alignment with corporate governance and budgetary constraints.

● Lead competitive bidding processes, conducting rigorous cost/benefit analyses to evaluate vendor proposals objectively. Partner with Legal and Finance to review contracts, continuously optimizing vendor portfolios.

Organizational Culture & Stakeholder Engagement

● Work closely with Organizational Culture Lead to develop and implement comprehensive cultural communication plans and activities in alignment with Headquarters and H.R.

● Oversee the logistics and execution of internal and external events designed to elevate employer branding, foster engagement, and attract top-tier talent, coordinating event execution through your team.

● Establish and enforce organizational standards, measuring outcomes against KPIs to drive continuous improvement in employee satisfaction and internal efficiency.

Data Analytics & Cross-Functional Integration

● Leverage administrative business data extraction, integration, and analysis to inform executive decision-making and optimize workplace strategies.

● Serve as the primary liaison between the Singapore office and central support functions (Finance, HR, IT, Procurement), independently managing horizontal coordination and vertical execution while guiding your staff in day-to-day cross-depart linteractions.

Job Requirements

Education & Professional Experience

● Bachelor’s degree required; a degree in Facilities Management, Business Administration, Real Estate, or a related discipline is strongly preferred

● Minimum 6 years of progressive in facilities management, corporate real estate, or general services within a large multinational corporation (MNC)

● Demonstrated prior experience in directly managing, coaching, and evaluating staff is essential

● Demonstrated ability to communicate effectively, influence decisions, and build consensus with senior leadership, while efficiently delegating tactical execution to a small team

● Proven capacity to operate independently, balancing high-level strategic planning with meticulous attention to operational detail and team oversight.

● A demonstrated desire for sustained career growth within a global organization, approaching this mandate as a long-term leadership opportunity rather than a transitional role.

● Full professional proficiency in Mandarin Chinese (written and spoken) is strictly preferred to facilitate seamless strategic communication with Headquarters in China. English communication skills are equally essential.