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BBG Ventures
BBG Ventures

Director of Customer Supply Chain and Logistics



Customer Service, Operations
New York, NY, USA
Posted on Wednesday, June 19, 2024
Blueland is revolutionizing conventional cleaning and personal care products to eliminate the need for single-use plastic packaging, while prioritizing the planet and people. We believe that we should be able to have a clean home without sacrificing a clean planet and that sustainable choices should be effective, convenient, and affordable. We also believe that businesses need to be reconstructed to consider all stakeholders, not just profit.
We are a science-driven company with a pipeline of proprietary products that started with our cleaning sprays and hand soap (we hold over 40 patents and patents pending worldwide). To date, we’ve already helped divert more than 1 billion single-use plastic bottles from landfills and waterways. We were the 2nd fastest growing direct-to-consumer in 2020, and have built an engaged, passionate community of close to 1M+ person community. We’re proud to be a Certified B Corp - recognized for meeting the highest standards of verified social and environmental performance, transparency, and accountability. We’re also Climate Neutral Certified along with many other certifications that help hold us accountable on our commitments to optimize our products for environmental and human health.
Blueland was featured on the Season 11 premiere of Shark Tank, securing an investment by Kevin O’Leary. Blueland is well-funded by top tier venture capital firms as well as notable investors including Gwyneth Paltrow, Justin Timberlake and founders of Sweetgreen, Thrive Market, Honest Company, Rent the Runway, and Bonobos. We’ve been featured across top tier outlets such as the New York Times, Fast Company, TechCrunch, VOGUE, Wall Street Journal, Inc., and more.
The Role
As the Director of Customer Supply Chain and Logistics, you will develop and continuously improve best-in-class assessment tools, partnerships and systems to deliver the right product to the right customer at the right time at the right internal cost across all our business channels. You will collaborate with various teams within the organization, including supply planning, demand planning, project management, product marketing, sales and finance to drive KPI improvement and execute projects on time. This role reports to the EVP of Operations.


  • Partner with the EVP of Operations in the development and execution of long-term distribution strategies
  • Own the 3PL, broker and carrier relationships inclusive of negotiations, scaling for growth, performance management, and process improvements
  • Track and communicate performance metrics (on time ship, in full ship, on time delivery, dock to stock, ship mode compliance, fifo compliance, etc.)
  • Partner with corporate finance team to budget outbound freight expenses, incorporating cost savings strategies and other initiatives
  • Drive operational excellence processes to improve OTIF, reduce/prevent compliance fees, improve inventory accuracy and reduce environmental impact
  • Monitor order flow to ensure all customer orders are received accurately by partners and trading documents (ASNs, Invoices, etc.) are transmitting
  • Continuous improvement of workflows between OMS, WMS, ERP, EDI and other systems while providing critical architecture insights while onboarding new systems
  • Building, training and coaching a team to support individual growth and department objectives
  • Support inventory management team by participating in cycle counts, ensuring 3PL resources are allocated to resolve issues and driving processes to prevent shrink


  • 10 years of experience in Supply Chain for CPG companies
  • Warehouse Management Systems (WMS) experience with ability to assess gaps in current functionality
  • Strong project management skills, with the ability to manage multiple projects simultaneously
  • Excellent verbal and written communication skills, across functional teams
  • Proven track record of negotiating and contracting freight rates
  • Strong analytical skills with the ability to process and analyze data utilizing use for long-term strategic decisions
  • Passionate about the environment, sustainability and Blueland’s mission
The salary range for this position is $135,000 - $175,000 per year.
We prioritize our planet and our people. In addition to salary compensation, we offer various other benefits to ensure our team members can be their best self, both in and outside of work. Benefits for full time roles include: health benefits, stock options, generous paid time off, paid holidays, paid civic engagement days, paid parental leave, 401k (employee contribution), professional development stipends, remote work reimbursements, various discounts to like-minded companies and more.
At Blueland we believe in order to build a better future and planet, we must advocate for diversity, equity and inclusion. We are proud to have assembled a diverse team and strongly encourage you to apply even if you don’t meet every qualification.