We save lives while providing the opportunity for people to realize their healthy selves.

Revenue Cycle Manager

Monte Nido

Remote position

Monte Nido has been delivering treatment for eating disorders for over two decades. Our programs offer a model of treatment that blends medically sophisticated care with a personalized treatment approach. Our work is grounded in evidence-based strategies for adults and adolescents suffering from eating disorders. We work from a multi-disciplinary treatment team approach while integrating state-of-the-art medical, psychiatric, nutritional, and clinical strategies to provide comprehensive care within an intimate home setting.

The Revenue Cycle Manager is responsible for supporting the daily operations of accounts receivable and billing functions across Monte Nido’s revenue cycle processes. This role serves as a hands-on generalist within the AR team, focused on resolving legacy accounts receivable balances, correcting billing errors, submitting and managing claims, posting payments, and ensuring accurate reimbursement workflows.

The ideal candidate is detail-oriented, highly organized, and experienced in behavioral health or healthcare revenue cycle operations, with working knowledge of Kipu and Centralized Medical Documentation (CMD) systems.

Total Rewards:

Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well-being, providing:

• Competitive compensation
• Medical, dental, and vision insurance coverage (Benefits At a Glance)
• Retirement
• Company-paid life insurance, AD&D, and short-term disability
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Paid time off
• Professional development
• And many more!

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Responsibilities Include:

• Work assigned legacy accounts receivable balances to drive timely resolution and collection
• Identify, research, and correct billing errors and claim discrepancies
• Submit initial and corrected insurance claims utilizing Kipu and CMD systems
• Follow up with payors regarding denied, rejected, or unpaid claims
• Collect and organize Explanation of Benefits (EOBs) documentation
• Accurately post insurance and patient payments through CMD
• Reconcile payment activity and assist with identifying payment variances
• Collaborate with internal departments to resolve billing and authorization issues
• Maintain accurate and timely documentation of account activity and follow-up efforts
• Support compliance with company policies, payor requirements, and regulatory standards
• Assist with special revenue cycle projects and AR cleanup initiatives as needed

Qualifications:

• Bachelor’s degree preferred or equivalent combination of education and experience
• Minimum of 3 years of healthcare revenue cycle, medical billing, or accounts receivable experience required
• Experience working with behavioral health billing strongly preferred
• Experience with Kipu and CMD systems preferred
• Knowledge of commercial insurance billing, denials management, and payment posting processes
• Strong analytical, organizational, and problem-solving skills
• Ability to manage multiple priorities and work independently in a fast-paced environment
• Strong attention to detail and commitment to accuracy
• Proficiency with Microsoft Office, particularly Excel

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